Privacy Policy

1. Introduction

This Privacy Policy explains how Gifthandcraft ("we", "us", or "our") collects, uses, and protects your personal data when you visit our website and use our landscaping and composting consultation services.

By using our website or submitting your information through our contact forms, you agree to the terms of this Privacy Policy.

2. Data Controller

The data controller responsible for your personal data is:

Gifthandcraft
1053 E Whitaker Mill Rd, Suite 115
Raleigh, NC 27604, United States
Phone: +1 (301) 897-2715
Email: help@gifthandcraft.world

3. Information We Collect

We may collect the following types of information when you interact with our website or services:

• Contact Information: such as your name, email address, and any details you voluntarily provide in your message when you use our contact form.
• Usage Data: information about how you use and navigate our website, such as pages visited, time spent on pages, and referral sources. This data is typically collected in aggregate form.
• Technical Data: your IP address, browser type, device type, and operating system, collected to maintain website security and performance.
• Cookie and Preference Data: information stored via cookies or similar technologies, as described in our Cookies Policy.

4. How We Use Your Information

We use the personal data we collect for the following purposes:

• To respond to your inquiries and provide our consultation services.
• To schedule and manage consultations and related communications.
• To operate, maintain, and improve our website and user experience.
• To analyze website traffic and usage patterns in order to improve our content and services.
• To comply with applicable legal obligations and protect our legal rights.

5. Legal Bases for Processing

Where applicable, we process your personal data on the following legal bases:

• Consent: when you actively provide your information through our contact form and consent to the processing of your personal data.
• Legitimate Interests: to operate and improve our website, respond to inquiries, and promote our services in a way that is proportionate and respectful of your privacy.
• Legal Obligation: when processing is necessary to comply with applicable laws and regulations.

6. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. For detailed information about the types of cookies we use and how to manage them, please refer to our Cookies Policy.

7. Google Services and Third Parties

Our website may use third-party services such as Google Maps to display our location and analytics tools to understand how our website is used. These third parties may collect information such as your IP address and device information in accordance with their own privacy policies.

We do not sell your personal data to third parties. We may share limited information with service providers who help us operate our website and deliver our services, and these providers are required to handle your data securely and only for the purposes we specify.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

• Responding to your inquiries and providing services.
• Maintaining business records in accordance with legal and regulatory requirements.

When personal data is no longer needed, we take reasonable steps to delete or anonymize it.

9. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal data, including:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your personal data, subject to lawful limitations.
• The right to object to or restrict certain types of processing.
• The right to withdraw your consent, where processing is based on consent.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We may need to verify your identity before fulfilling your request.

11. Children's Privacy

Our website and services are intended for adults and are not directed to children under the age of 16. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us so that we can take appropriate action.

12. International Transfers

Our services are primarily targeted to individuals in the United States. If you access our website from outside the United States, please be aware that your personal data may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

13. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please contact us at:

Gifthandcraft
1053 E Whitaker Mill Rd, Suite 115
Raleigh, NC 27604, United States
Phone: +1 (301) 897-2715
Email: help@gifthandcraft.world